Shipping policy

Production Time:

1-7 business days

Shipping Time:

USA:

Standard Shipping: 2–5 business days

Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

    Australia, Canada, United Kingdom, and Europe:

    • Standard Shipping: 7-15 business days (shipped from the US)

    Other Countries/Regions:

    • Standard Shipping: 15-25 business days (shipped from the US)

    Note: Delivery times may be delayed due to logistics providers, weather, or customs clearance. We appreciate your understanding.

    Order Processing Time

    • Orders are usually processed and shipped within 1-3 business days.
    • Note: We do not ship on weekends or public holidays.

     

    Undelivered and Returned Orders Policy

    1. Reasons for Undelivered Orders:

      • Incomplete or incorrect recipient address
      • Recipient is unreachable or refuses the package
      • Other force majeure factors (e.g., natural disasters, policy changes, etc.)

    2. Return Handling:

      • If your package is returned due to the above reasons, we will contact you to arrange redelivery, but additional shipping fees will apply.
      • If you wish to cancel the order and request a refund, relevant shipping and return fees will be deducted.


    Special Statement

    • We reserve the right to adjust the shipping policy based on actual circumstances without prior notice.
    • Please double-check your shipping address and contact information before placing an order to avoid unnecessary delays.


    Contact Us

    If you have any questions, please contact us:

    We are always happy to assist you!